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Refund & Cancellation and Shipping Policy

Refund policy

We continuously strive to ensure that we provide all our customers with an amazing online shopping experience. However, we currently do not encourage returns of goods purchased. We would appreciate if you contact us in the rare event that you are unsatisfied with a product and mention the reasons for your dissatisfaction in order for us to provide you with greater quality products and an amazing shopping experience. We aim to ensure that you are always Happy with our products and service to achieve the highest form of customer satisfaction whilst safeguarding our suppliers.

 

Shipping policy

It’s important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

We offer Rs.105 pan India flat rate shipping to

Deliveries are made from 11am to 7pm from 3-7 days. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

In-store pickup

You can skip the shipping fees with free local pickup at 2 Aditi Vihar, Vibhav Nagar, Agra-282001 . 

Our in-store pickup hours are 11am to 7pm on Monday to Sunday.

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